Community Guidelines


These Community Guidelines (“Guidelines”) are here to help you understand what it means to be a part of the Elbi community. By reading, posting and participating in the Elbi community, you agree to these Guidelines and to act according to them. Your use of our products are subject to these Community Guidelines and our Terms and Conditions.



Play nice

Elbi is an inclusive and diverse community, so be polite and respectful in what you post. Not everyone will feel the same as you, so if your opinions are different to other users, try not to be offended. Content is moderated 24/7 and if something is deemed inappropriate, we will suspend it.


Show respect

Treat campaigns, actions and others as you would treat them in real life. This means behaving with common decency, common sense, courtesy and respect. You are not anonymous here!


Remember the children

If you would hesitate to show your photos, drawings or comments to a child, your family, or even a stranger, that means it’s not suitable for our products.


Only upload your own content

Respect the copyright of others. This means don’t steal photos, drawings or comments and pass them off as your own. If you are sharing images of other people, make sure you have necessary permission from everyone in a picture or video. For children and young people the permission must be from their parent or legal guardian.


Moderate or be moderated

Elbi content has to be appropriately moderated as “safe” for all, due to the diversity of our audience. If your judgment proves to be poor, we’ll moderate your posting and/or account. If you see something that you think may violate our guidelines, please help us by flagging it to us.


Enjoy yourself

We want this to be your Elbi community. Celebrate your sense of charity, make a difference and be a part of what’s important to you.



Don’t upload anything that isn’t yours

This includes other people’s photos, drawings, comments, and/or stuff you’ve copied or collected from the internet.


Don’t upset people

This means don’t post or write anything that is offensive, upsetting, graphic, illegal or crude.


Personal information

We won’t ask you to share your personal information. So, please make sure you don’t make public any personal information about yourself or anyone else (for example telephone number, address, location or email address), especially anything that could identify a child or young person.


Copyright infringement

Respect the copyright of others. Don’t steal photos, drawings or comments that other people have shared and pass them off as your own. Posting copyrighted content without permission might be a violation of the law and get you in trouble.


Don’t directly contact Elbi Charities or beneficiaries

Elbi has worked hard to develop and maintain its relationships with its charities and their beneficiaries and our employees are DBS checked in line with our Child Safeguarding Policy. If you try and contact them directly you are in direct breach of our Terms & Conditions.



Ignore these rules and we may delete your posts and/or account.


In conclusion

If you don’t feel that you can abide by our Community Guidelines as outlined above, maybe Elbi isn’t for you. Our Guidelines have been made to ensure that everyone gets the most out of the Elbi experience. The moderators of this community may update these Guidelines from time to time; any updates and the new version of the Guidelines will be posted here. You may also want to check out our FAQsPrivacy Policy and Child Safeguarding Policy. If you ever have any questions or comments, we’d would love to hear from you. Please feel free to Contact us.


Last updated 12/2018